9/24/2023 0 Comments Outlook.365 mail![]() ![]() Since Lever sync directly with your Outlook inbox folder, messages routed to different subfolders in Office 365 will not sync. Anyone with access to the candidate's profile can sync emails for that candidate. When you initiate the sync, Lever will check our Outlook inbox for any un-synced email threads between you and the candidate and sync those threads to their candidate profile. To sync email conversations with a candidate that occurred outside of Lever, navigate to the candidate’s profile and click on the refresh symbol next to the candidate’s email address.Īlternatively, navigate to the 'Emails' tab on the candidate's profile and click the Import candidate email button. When the recipient replies to the email, it will move to your Outlook inbox.Īll email threads that originate from within Lever will be automatically synced to your Outlook inbox. ![]() ![]() The emails will appear in your 'Sent' folder in Outlook. When an email is sent to a candidate from Lever, the email will be send using the email address of the Office 365 account to which you granted permission (note: emails cannot be sent from email aliases). To learn more, refer to our help article on the limited email sync option. If your Lever instance is configured with the 'Limited sync' option, candidate responses to will not be synced back to their profile in Lever. This section describes how Outlook sync works in Lever instances that have configured the 'Full sync' option via Company settings. ![]()
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